Reflecting on a Year of Growth and Impact

Citylitics’ Journey in 2024

Ahmed Badruddin

Ahmed Badruddin
Citylitics - Reflecting on a Year of Growth and Impact Citylitics’ Journey in 2024

Happy New Year! As an annual tradition in our office, we like to look back at the previous year to see how we’ve made our platform better for our customers. Our commitment to listening to customer feedback and transforming it into reality remains at the heart of everything we do.

Listening to Our Customers: Driving Innovation and Results

“We can’t afford to miss critical intelligence on future infrastructure projects.”

Our Response: Citylitics expanded the number of projects and insights we track by over 3x, providing our customers with the most comprehensive view of future project activity. With Citylitics’ Early-Stage Sales Intelligence, businesses can now monitor billions of public documents, from meeting minutes to capital improvement plans, ensuring they never miss early signals of infrastructure development.

“Knowing the right decision-makers is critical to success.”

Our Response: We added contact intelligence on over 34,000 key decision-makers for upcoming infrastructure projects. These insights empower our users to connect with the right stakeholders at municipalities, counties, utilities, and departments of transportation—the 40,000+ entities Citylitics tracks daily.

“We need to better quantify the value and ROI of sales intelligence.”

Our Response:  Thanks to enhanced platform feedback mechanisms and improved customer success operations, Citylitics users pursued aggregated project values of $388 billion in 2024. By focusing on early planning and feasibility stages of public infrastructure development, we help clients maximize their sales pipelines well before RFPs are released.

Expanding Capabilities to Meet Evolving Needs

“We want to connect Citylitics data to our CRM to better manage our sales pipeline.”

Our Response: In 2024, we launched a direct CRM sync, seamlessly integrating over 750 qualified opportunities, representing $8 billion, into customer CRMs. This integration simplifies pipeline management and accelerates business development efforts.

 “We want more visibility into planned infrastructure projects to ‘follow the money.’”

Our Response: Our Capital Projects Dashboard now includes over 339,000 projects, representing $4.2 trillion in future infrastructure spending. By sourcing intelligence from billions of public documents, we help businesses uncover hidden opportunities in discussions, feasibility studies, and pre-design stages.

“We need an easy way to share project intelligence with channel partners.”

Our Response: With our new sharing capabilities, customers have shared more than 8,000 projects with partners, enabling collaborative engagement with cities and utilities. Sharing insights fosters stronger partnerships and accelerates project success.

Pioneering New Tools for Strategic Advantage

“Can you track what other companies or competitors are up to in infrastructure markets?”

Our Response: In 2024, we introduced Consultant Mentions and Competitor Mentions, tracking activities of 326 companies. This feature offers a strategic edge by revealing key market movements and competitor activities in real time.

“Can you help us figure out the best ways to engage with cities or utilities?”

Our Response: Our new Email AI Assistant uses advanced AI to craft personalized outreach to cities. During its beta phase, it successfully facilitated engagement with 93 cities, showcasing its potential to revolutionize customer communication.

Looking Ahead to 2025

As we step into 2025, we’re inspired by and grateful for the trust our customers place in us and motivated to keep building the future of data-driven sales growth in public infrastructure. By continuously enhancing our offerings, Citylitics remains the go-to resource for Early-Stage Sales Intelligence—tracking and analyzing data 1 to 5 years before RFPs are released.

For businesses looking to improve ROI in Public Infrastructure, our newest guide, “How to Improve Business Development ROI in Public Infrastructure,” is a must-read. With tools like the Capital Projects Dashboard, CRM sync, and AI-driven communication, Citylitics provides unmatched insights into the discussions, planning, and financing stages of infrastructure development.

Stay tuned for more innovations in 2025 as we continue to redefine how businesses approach the infrastructure market.

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